FREE SHIPPING ON ALL ORDERS THIS FESTIVE SEASON

FAQ

Shipping

1) How long does it take for my order to arrive?

Standard Shipping within the UK (England, Scotland and Wales) is free for orders of £50.00 and above. 

 Fulfillment and delivery takes about 3 - 5 Business days after the order has been placed. Orders are delivered via Royal Mail post service with a standard flat rate of £4.10 (24 Hour Tracked) for orders below £50.00.

 We also ship to Ireland and Channel Islands at Royal Mail Standard Rate of £13.05 and Next Day - DHL Express at additional costs. 

 

International Shipping

Standard International Shipping via Royal Mail - £13.05 and usually takes 5 -7 days. 

We are also able to ship internationally via DHL Express at additional costs. 

 

2) How can I track my order? Will a tracking number be provided?

A tracking number will be provided to you to check the status of your item delivery.

 

3) I accidentally submitted the wrong shipping address. what do I do?

- Stay calm. If you've already made your payment and would like to change your address, kindly email us at support@berry-blossom.com as soon as possible and we will assist you on it.

 

4) Can I cancel my order?

If your shipment parcel has not yet been collected by our courier or has not yet been shipped out to you.

  • In the event that it has been collected by our courier, you may reject your delivery and the parcel will be returned to us.
  • Please email use-mail us at support@berry-blossom.com for order cancellations within 24 hours after purchase before taking action. 

 

5) Do you do international shipping?

Standard International Shipping via Royal Mail - £13.05 and usually takes 5 -7 days. 

We are also able to ship internationally via DHL Express at additional costs. 


Returns Policy
  • Berry Blossom London  allows 28 day returns for all products.  With the condition stated below.* Please email support@berry-blossom.com to inform us about return and we will send instructions on how to proceed. Please note that the original shipping costs cannot be refunded.
  • *Please note that products are eligible for return only if they are unused and in its original seal and packaging. 
  • *Return costs must be covered by the returnee. 
  • *We do not accept returns or exchanges on international orders and shipments.


Gift Cards

1) How can I purchase gift cards from Berry Blossom?

All gift cards can be purchased via our website. These gift cards are can be used on our website only.

2) What are the minimum and the maximum value of Berry Blossom's gift cards?

The minimum value is £10 and pays up to £100 for each gift card purchased.

3) Is there any expiry on the gift cards?

All gift cards can only be used within 1 year from the date of purchase

4) Can I return the gift cards that I purchased?

Unfortunately, any purchase of gift cards cannot be returned.

 

Payment Methods

At Berry Blossom, we accept Visa, Mastercard, Amex, Apple Pay, Google Pay, Paypal, Maestro and Shop Pay.

Happy Shopping!